Our Vaper Level system makes it easier for you to find the right vape products for you. Each product page is tagged with a recommended experience level which is colour coded and easily recognisable. View out full guide to find out what level you are!
Absolute beginners looking for a simple device to make the switch from smoking.
Moderate experience with vaping, confidence: changing coils and requiring adjustable settings.
Experienced and knowledgeable vapers needing advanced features or rebuildables.
Age verification is a critical measure in ensuring a safe and trustworthy environment. We take this process seriously to protect our community and uphold the integrity of all interactions. As part of this commitment, we may request a legally recognised form of photo identification, such as a driving licence or passport, via email. This verification may be conducted randomly or whenever deemed necessary.
If we require age verification, the process is straightforward:
Age verification may be conducted randomly, but it is also used to ensure compliance and confirm account authenticity. If an account is flagged for any reason, verification may be required to maintain security standards.
This process is not about distrust—it is a responsible approach to compliance with regulations and safeguarding all users. Certain features, products, and services require age verification to maintain fair access and prevent misuse.
Failure to complete age verification may result in temporary restrictions or, in some cases, suspension of your account. This measure is essential to maintaining a secure and well-functioning platform.
We recognise the importance of privacy and data security when sharing personal information. Your details are handled with the utmost care and stored securely in accordance with data protection laws. Rest assured that your information will never be shared or used beyond the scope of age verification.
In our stores, we operate the Challenge 25 initiative to ensure responsible retail practices and prevent underage sales. If a customer appears to be under the age of 25, our staff may request a valid photo ID, such as a passport or driving licence, before completing the purchase of age-restricted products. This policy reinforces our commitment to legal compliance, customer safety, and ethical retail standards.
If you have any questions or concerns regarding the age verification process, our support team is available to assist you. Please reach out, and we will guide you through the steps with ease.
